《ISO9000标准文件---基础和术语》9
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…………………………………………………………………………… 3.9.7
audit conclusion ……………………………………………………………………… 3.9.6
audit criteria ………………………………………………………………………… 3.9.3
audit evidence ………………………………………………………………………… 3.9.4
audit findings ………………………………………………………………………… 3.9.5
audit programme ………………………………………………………………………… 3.9.2
audit team ……………………………………………………………………………… 3.9.10
auditee ………………………………………………………………………………… 3.9.8
auditor ………………………………………………………………………………… 3.9.9
C
capability ……………………………………………………………………………… 3.1.5
characteristic ………………………………………………………………………… 3.5.1
concession …………………………………………………………………………… 3.6.11
conformity ……………………………………………………………………………… 3.6.1
continual improvement ……………………………………………………………… 3.2.13
correction ……………………………………………………………………………… 3.6.6
corrective action ……………………………………………………………………… 3.6.5
customer ………………………………………………………………………………… 3.3.5
customer satisfaction …………………………………………………………… 3.1.4
competence ………………………………………………………………………… 3.9.12
D
defect …………………………………………………………………………………… 3.6.3
dependability …………………………………………………………………………… 3.5.3